GPDR Compliance

The General Data Protection Regulation (GDPR) takes effect from 25 May 2018. The GDPR is a standardized user data protection framework which operates across Europe and imposes obligations on organizations, like Precision Social Media Marketing, that handle the personal data of people in the European Economic Area.

This page briefly explains what Ibiza Living S.L.  is doing to work towards GDPR compliance.

First, we are improving our transparency by updating our Privacy Policy to identify the information that we collect from visitors, how we use that information and keep it safe. If you continue to use services of Ibizaliving after we introduce these updates, it means you agree to this new policy.

Second, we recognize that it’s important for you to control your information so we are investing in features that will help you to easily manage and access some of your information within Ibizaliving. We will provide more information on these features as they become available.

Third, since we use some third-party plugins (e.g. Facebook Pixel) for analytics, we are reviewing and negotiating these contracts with a view to ensuring that they comply with applicable laws, including GDPR. Where amendments to these agreements are required we are entering into Data Processing Agreements with our suppliers.

Fourth, we recognize that protection of your data involves us so we are improving our internal controls around employee access to data and data security incidents.

None of these steps are likely to impact the way you use Ibiza Living S.L. services day to day.

For support on anything related to GDPR, including how to access, inspect, update and remove your personal information with respect to Ibiza Living S.L. Please email us at mb@ibizaliving.net

 

This policy is effective from 25th May 2018.

PRIVACY POLICY

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our GDPR-compliant privacy policies.

AN OVERVIEW OF DATA PROTECTION

GENERAL

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

WHO WE ARE

Ibizalivng S.L is a Spanishcompany incorporated under Spanish law and established in Spain at : C/San Vicente, 16-2 1a, 07840 Santa Eulalia del Rio, Ibiza, Baleares registration ES CIF B-16573255, and with the VAT number C.I.F B-16573255.

At Ibizaliving.net we think privacy is important, which is why we treat your data with utmost care. Since a new data protection regulation has been passed, we invite you to have a look at our updated privacy policy for you to know your rights and be informed of its most important points.

 

LAWFUL BASIS FOR THE PROCESSING OF DATA

The processing of your data is necessary in order to respond to enquiries, and to offer, fulfil any services that you have contacted us to provide. We may also need to process your data for purposes where you have given us consent to do so.

HOW DO WE COLLECT OUR DATA?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

 

WHAT DO WE DO WITH THE INFORMATION WE GATHER

We may process this information to understand your needs and provide you with a better service, as well as other reasons, including:

  • Internal record keeping.
  • Analytics and insights.
  • We may use the information to improve our products and services.
  • We may use the information to customize the website according to your interests.
  • We may periodically send promotional communications about new products, special offers or other information which we think you may find interesting using the details which you have provided, if you have given consent.
  • From time to time, we may also use your information to contact you for market research purposes.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

HOW DO WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

DATA RETENTION

We will keep any data securely on file for the duration of your relationship with us, whether that is as a customer, subscriber, supplier, or other.

 SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Wherever possible, we will process your data anonymously in order to protect your privacy.

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

EMBEDDED FACEBOOK PIXEL

Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider’s website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.

The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users’ identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.

Check out Facebook’s privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/.

You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log into Facebook.

If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

 

EMBEDDED CONTENT FROM GOOGLE

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

 

PLUGINS AND TOOLS

GOOGLE MAPS

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

CONTACT FORM

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

CHILDREN’S PRIVACY

Ibiza Living S.L. does not knowingly collect or solicit personal information from children under the age of 13 and the Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at : mb@ibizaliving.net

WHAT RIGHTS YOU HAVE OVER YOUR DATA

We want you to have simple and meaningful choices over your information. While we work hard behind the scenes to protect you and your data at all times, we’re also committed to providing you with tools to further manage the privacy and security of your information yourself.

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

At any point whilst we are in possession of or processing your personal data, all data subjects have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organization.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.

In the event that we refuse your request under rights of access, we will provide you with a reason as to why, which you have the right to challenge.

 

RIGHT TO FILE COMPLAINTS WITH REGULATORY AUTHORITIES

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent Spanish regulatory authority for matters related to data protection legislation can be reached at the details mentioned below:

Agencia de Protección de Datos
C/Jorge Juan, 6
28001 Madrid

CONTACTING US

We are always keen and grateful to hear from you if you have any questions or feedback about this statement. If you would like your information deleted, if you think there is a problem with the way we are handling your data,please contact us at details mentioned below:

IbizaLiving S.L.
C/. San Vicente 16, 2° 07840 Sta.

Eulalia del Rio Ibiza Baleares

España

Email: mb@ibizaliving.net

 

CHANGES TO THIS POLICY

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on our website or Services, or by some other means such as email, so that you are able to review the changes before you continue to use our website and services.